Open the Message Templates tab
From the left-hand sidebar, go to Inbox and click the Message Templates tab at the top. This page lists all your templates with their subjects, previews, and authors.
Create a new email template
Click New Email Template in the top-right corner and choose whether the template is Personal or shared with the Workspace. In the editor you can set:- Template title, for internal use
- Subject line
- Email body content
- Attachments

Personalize with variables
Type{ in the editor to browse the available variables. They fill in automatically
when the message is sent, for example:
- Recipient > First Name and Recipient > Last Name
- Job > Name and Company > Name
- AI Generated content, which writes a passage based on your instruction

