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The Last Interaction field on a candidate’s details panel tracks the most recent real touchpoint with the candidate, together with Last Interaction With, which shows the teammate who had that touchpoint. Last Interaction is updated by two-way touchpoints:
  • Emails: emails sent to or received from the candidate through a connected mailbox
  • WhatsApp messages: messages exchanged with the candidate through a connected WhatsApp account
  • Phone calls: logged and received calls through a connected calling (VoIP) integration
  • Calendar meetings: meetings with the candidate from a connected calendar
These update the timestamp regardless of which team member in your organization had the touchpoint, as long as their accounts are synced with Spott. Adding a note or completing a task does not move Last Interaction.
Spott also tracks a broader Last Activity Date, which reflects recent activity on the record. You can filter and sort on both fields in the Candidates view.
Completing a task moves Last Activity Date, and writes an entry in the record’s activity feed saying so. The two fields part company here, and deliberately: chasing a candidate for a document is work on the record, but it is not a conversation with them. Last Interaction stays where it was, so a candidate nobody has actually spoken to in two months cannot be made to look fresh by ticking off admin. This helps you keep track of the most recent contact with each candidate across channels and team members, and quickly find candidates who have not been touched in a while.