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When the same person ends up in Spott twice, for example imported from a CV and also added from LinkedIn, you can merge the two records into one so all their history stays in a single place.

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How Spott detects duplicates

When you add or import a person, Spott checks for an existing record with a matching email address, phone number, or LinkedIn URL. It does not match on name alone, so two different people with the same name are not treated as duplicates. If it finds a match, Spott shows a Duplicate candidate prompt with the matching identifiers highlighted, and offers to update the existing record (for example, Update candidate from CV) instead of creating a second one.
The Duplicate candidate prompt with matching email and phone highlighted

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Merge two people

  1. Open either person’s profile.
  2. Click Actions in the top right and choose Merge 2 people (shortcut ⇧M).
  3. In the Merge People dialog, the two records are shown side by side. Spott combines their data, such as emails, phone numbers, LinkedIn, and attachments, into one record.
  4. Review the combined result on the right, then click Merge People.
The Merge People dialog with two records combining into one
The record on the right takes priority. When the same field has different values on each side, the right-hand value is kept. Put the record you consider most correct on the right.

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Good to know

  • You merge two people at a time. There is no bulk merge.
  • Fields that can hold several values, such as emails, phone numbers, and attachments, are combined, so nothing is lost there. Fields that hold a single value, such as the job title, keep the right-hand record’s value and the other is overwritten. This is why the side you put on the right matters.
  • Merging cannot be undone. Review the side-by-side comparison before you confirm.
  • Merging a Candidate with a Contact keeps the result as a Candidate.