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A profile with enrichment available on empty contact fields
Enrichment in Spott completes Candidate and Contact profiles by automatically finding missing email addresses, phone numbers, and LinkedIn URLs, or by updating a profile from LinkedIn. Spott uses a waterfall enrichment system: multiple data providers are tried until data is found or all sources are exhausted, maximizing accuracy and coverage.
Enrichment uses credits, and credits are only deducted when enrichment is successful. You can find credit pricing on the Billing page in Settings.

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Enable Profile Enrichment

  1. Navigate to Settings → Features.
  2. In the Enrichment section, toggle Enable Profile Enrichment on to allow enrichment for Candidates and Contacts.
The Enrichment section in Settings > Features

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Enrich an email, phone number, or LinkedIn URL

You can enrich profiles directly from both Candidates and Contacts:
  1. Open a Candidate or Contact profile.
  2. Click into an empty email or phone number field.
  3. Click the purple Enrich button that appears.
  4. Spott attempts to enrich the selected field.
The Enrich button on an empty phone field
The bulk Enrich menu on the candidate table
You can also enrich in bulk from the Candidates or Contacts table: select people with the checkboxes and use the Enrich menu to enrich emails (personal, work, or both), phone numbers, LinkedIn URLs, or full profiles from LinkedIn. Bulk enrichment handles up to 1,000 candidates at a time.

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Update a profile from LinkedIn

On the profile’s Experience subtab, click Check for updates to refresh the whole profile from LinkedIn. This can take a couple of minutes. You can also let Spott do this automatically on a schedule. See auto-updating profiles.

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Enrichment history

Review enrichment usage from Settings → Features by opening Contact Enrichment History. You can see historical credit usage, which profiles were enriched, whether enrichment succeeded, and how many credits were deducted. Use the Export button to download the history for review.

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Credit costs

Credits are only deducted when enrichment succeeds. How many credits an enrichment costs depends on what is found:
  • Work email: 1 credit
  • Personal email: 3 credits (personal emails come from a more expensive data source)
Phone number, LinkedIn URL, and full-profile enrichment have their own rates. You can see the current pricing on the Billing page in Settings.

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Managing credits

If you need more enrichment credits, purchase them from Settings → Billing. Credits are shared across features, such as enrichment and auto-update, and tracked centrally in your workspace.