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Overview

RingRing is a Belgian communications provider. Connecting it to Spott gives you both sides of the number: calling candidates and contacts from Spott, with the call logged, recorded, and summarized like any other VoIP integration, and SMS, so you can text from the record too.

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Getting connected

RingRing does not have a self-service page under Settings → Integrations yet. The connection works, but it is set up for you. Contact support and we will enable RingRing on your workspace.
Have your RingRing account details to hand when you get in touch, and say which numbers should be available in Spott, both for calling and for texting. Once RingRing is live on your workspace, calling and SMS behave the same as with any other provider: calls are logged and transcribed on the record, and text messages appear on the Communication tab and in the Inbox.

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Enable call recording in RingRing

Spott transcribes and summarizes the recordings your provider makes, so call recording must be enabled on the RingRing side. Without it, calls still appear in the activity feed, but no transcript or note is created.