Sync WhatsApp conversations into Spott so candidate messages are stored in one place.
Sync your WhatsApp conversations into Spott so candidate messages are kept
alongside the rest of their history, instead of living only on your phone.
This page covers syncing your own WhatsApp account. To send from a shared
business number using approved templates, including to many recipients at once, see
WhatsApp Business. You can run both.
Your WhatsApp conversations are visible only to you, the user who connected the
account. Unlike email, where each user chooses how much to share with the team,
WhatsApp messages are never visible to other workspace members.
WhatsApp periodically requires you to re-establish the link to Spott, much like other
services occasionally ask you to sign in again. This is a standard WhatsApp security
measure. When it happens, reconnect from Settings → Accounts → Messaging: Spott
then syncs the conversations from the disconnected period, so no messages are lost.
If your settings show WhatsApp as connected but messages stop appearing on candidate
profiles, or messages only flow in one direction, disconnect and reconnect the
integration. This establishes a fresh session and re-syncs recent conversations. If
messages still don’t appear afterwards, reach out to support.
Was this page helpful?
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