> ## Documentation Index
> Fetch the complete documentation index at: https://docs.spott.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your credits

> What each seat includes, what each action costs, when credits expire, and how admins add credits and control what the team spends.

Credits are the one currency Spott uses for work that costs something to run, such as
finding contact details, background automations, and AI that fills in your records.

## How credits work

* **Every seat includes 1,000 credits a month.** A workspace of ten users receives 10,000.
  On an Enterprise plan, the allowance is agreed in your contract.
* **One pool for the whole workspace.** The allowance is counted per seat, but everyone
  spends from the same balance.
* **Credits last one month.** Unused credits do not carry over.
* **You only pay for results.** A lookup that finds nothing costs nothing.

## What uses credits

| Feature | Action | Credits |
| - | - | - |
| Enrichment | Find a work email | 1 |
| Enrichment | Find a LinkedIn URL | 1 |
| Enrichment | Find a personal email | 3 |
| Enrichment | Enrich a profile | 5 |
| Enrichment | Find a phone number | 10 |
| Automations | Complete one action in a background automation | 1 |
| AI Attributes | Fill one AI-filled attribute on one record | 1 |

* **Enriching a profile** costs the same whether you click **Check for updates** yourself
  or [auto-updating profiles](https://docs.spott.io/docs/settings/auto-updating-profiles.md) does it for you.
* **A background automation** run whose three actions all complete costs 3 credits. See
  [automations](https://docs.spott.io/docs/settings/automations.md).
* **AI-filled attributes** cost 1 credit per value, so a new record with three
  [AI-filled columns](https://docs.spott.io/docs/settings/ai-filled-columns.md) costs 3 credits.

These do not use credits:

* A lookup that finds nothing.
* Interactive automations, Wait steps, and automation actions that are skipped or fail.
* [Ask Spott](https://docs.spott.io/docs/get-started/ask-spott.md), which has a fair usage cap instead. If you
  reach it, Spott tells you in the app.
* Everyday work such as sending email, logging calls, writing notes, and moving candidates
  through a pipeline.

## When credits expire

Every credit is valid for **one month** from the day it is added, whether it comes from
your monthly allowance, a monthly pack or a one-time purchase. Unspent credits then expire
and are not refunded. When you hold credits from more than one source, Spott spends the
ones that expire first.

> [!NOTE]
>
> Credits added **before 1 November 2026** keep their original twelve months. Because Spott
> spends the credits that expire first, they are usually used after your monthly allowance.

## Track your credits

**Settings → Billing** shows your available credits, what each action costs, and what the
workspace spent over the last 7, 30 or 90 days, by type of action and by user. For a
line-by-line record of every enrichment, open its **History** under
[Settings → Features](https://docs.spott.io/docs/settings/features.md).

## When you run out

Actions that use credits stop until credits are added, and everything else keeps working.
Enrichment shows **Insufficient balance**, and an automation's log shows **Insufficient
credits** for each action it skipped. Your allowance refills on the first of the month, or
an admin can buy more.

If you see "Your monthly credit spend limit has been reached" instead, you have reached
the personal limit an admin set for you, and only they can raise it.

## Buy more credits

Admins buy credits under **Settings → Billing → Purchase Credits**.

**Monthly Subscription** adds a pack to the workspace pool every month, on top of your
allowance. Packs cost the same on every plan:

| Credits a month | EUR | USD | GBP | AUD |
| - | - | - | - | - |
| 5,000 | €70 | \$75 | £50 | A\$90 |
| 10,000 | €130 | \$140 | £90 | A\$170 |
| 25,000 | €280 | \$300 | £200 | A\$370 |
| 50,000 | €500 | \$550 | £350 | A\$650 |

**One-Time Purchase** buys a single block of credits for an unexpected spike, at the price
shown before you confirm.

## Control what your team spends

* **Cap each user's monthly spend** (Enterprise): set a
  [monthly credit limit](https://docs.spott.io/docs/settings/managing-access.md#set-a-monthly-credit-limit-per-user)
  under **Settings → Users**.
* **Decide who can enrich**: switch off the **Enrich People** permission for roles that do
  not need it under [Settings → Security](https://docs.spott.io/docs/settings/managing-access.md).
* **Cap auto-updates**: set an
  [auto-update spend limit](https://docs.spott.io/docs/settings/auto-updating-profiles.md).
* **Switch features off** under [Settings → Features](https://docs.spott.io/docs/settings/features.md).


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